Quick Help

Track Your Order

Check the status of your recent orders and get delivery updates

Returns & Refunds

Start a return, check return status, or learn about our refund policy

Account Settings

Manage your profile, payment methods, and account preferences

Frequently Asked Questions

You can track your order by logging into your account and visiting the "My Orders" section. You'll also receive tracking information via email once your order ships. Use the tracking number provided to get real-time updates on your package location.

We offer a 30-day return policy for most items. Products must be in original condition with tags attached. Simply initiate a return through your account, print the prepaid return label, and ship the item back to us. Refunds are processed within 5-7 business days.

Standard shipping typically takes 3-5 business days, while express shipping takes 1-2 business days. Free shipping is available on orders over $50. International shipping times vary by location and can take 7-14 business days.

Orders can be modified or cancelled within 1 hour of placement. After this window, orders enter our fulfillment process and cannot be changed. Contact our support team immediately if you need to make changes to a recent order.

Yes, we ship to over 50 countries worldwide. International shipping costs and delivery times vary by destination. Customs duties and taxes may apply and are the responsibility of the customer. Check our shipping page for specific country information.

Why Choose Our Support

24/7 Support

Round-the-clock assistance whenever you need help

Live Chat

Instant support through our real-time chat system

Expert Team

Knowledgeable support agents ready to solve your problems

Secure Help

Your privacy and data security are our top priorities

Still Need Help?

Choose the best way to get in touch with our support team

Email Support

support@deeg.horeye.me

Response within 2 hours

Phone Support

8000

Mon-Fri: 9AM-9PM EST

Social Media

@DeegSupport

Quick responses on Twitter