Quick Help
Track Your Order
Check the status of your recent orders and get delivery updates
Returns & Refunds
Start a return, check return status, or learn about our refund policy
Account Settings
Manage your profile, payment methods, and account preferences
Frequently Asked Questions
You can track your order by logging into your account and visiting the "My Orders" section. You'll also receive tracking information via email once your order ships. Use the tracking number provided to get real-time updates on your package location.
We offer a 30-day return policy for most items. Products must be in original condition with tags attached. Simply initiate a return through your account, print the prepaid return label, and ship the item back to us. Refunds are processed within 5-7 business days.
Standard shipping typically takes 3-5 business days, while express shipping takes 1-2 business days. Free shipping is available on orders over $50. International shipping times vary by location and can take 7-14 business days.
Orders can be modified or cancelled within 1 hour of placement. After this window, orders enter our fulfillment process and cannot be changed. Contact our support team immediately if you need to make changes to a recent order.
Yes, we ship to over 50 countries worldwide. International shipping costs and delivery times vary by destination. Customs duties and taxes may apply and are the responsibility of the customer. Check our shipping page for specific country information.
Why Choose Our Support
24/7 Support
Round-the-clock assistance whenever you need help
Live Chat
Instant support through our real-time chat system
Expert Team
Knowledgeable support agents ready to solve your problems
Secure Help
Your privacy and data security are our top priorities
Still Need Help?
Choose the best way to get in touch with our support team
Email Support
support@deeg.horeye.me
Response within 2 hours
Phone Support
8000
Mon-Fri: 9AM-9PM EST
Social Media
@DeegSupport
Quick responses on Twitter